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Terms & Conditions

What you agree to when you browse this site, ask us for a quote, or buy a Citroen part from Pro Citroen Spares.

Last updated: August 2026

Please read this first: who we are

We are an independent parts supplier, not a franchised Citroen dealer. What we sell is quality aftermarket stock, tested used components, and approved alternatives for the Citroen range.

In practice, that means:

  • Supplier warranty applies. The aftermarket parts we sell carry the warranty of the supplier who made them.
  • Alternatives meet or beat the original spec. Premium aftermarket components are chosen against OEM tolerances, not against price alone.
  • We answer to nobody but you. Trading independently means we recommend the part that fits, not the part a franchise tells us to move.
  • Fitment gets checked first. We match the component to your model, year and engine variant before we quote.
  • Get it fitted properly. We recommend that a qualified technician does the installation.

Asking us for a quote, or buying from us, means you understand you are dealing with a specialist independent supplier on those terms.

These are the terms that sit behind everything on procitroenspares.co.za. Browsing the site, sending us an enquiry or buying a part means you accept them as written below. If something here does not sit right with you, phone us before you order rather than after.

1. Definitions

  • "Products" — any Citroen part, component or accessory we sell you
  • "Services" — the supply of those parts and anything related to getting them to you
  • "Customer", or "you" — the person or business buying from us
  • "Company", "we" or "us" — Pro Citroen Spares

2. Stock and Product Details

  • What is on the shelf changes daily, so availability is never guaranteed until we confirm it
  • Descriptions, specifications and prices can all change, and we are not obliged to give notice
  • We check our product information carefully, but we cannot promise every detail is flawless
  • Any product may be withdrawn from our range at any point

3. Prices and Paying Us

  • Every price we quote is in South African Rand and includes VAT where VAT applies
  • Quoted prices can move, and are not held open indefinitely
  • Whatever payment terms appear on your quote are the terms that apply
  • Where an account falls into arrears or presents a credit risk, we may decline to supply

4. Warranty and Sending Something Back

Returns within 30 days

  • You have 30 days to send back an item that is unopened and unused
  • It must come back in its original packaging, with the receipt
  • Manufacturer warranty applies to quality aftermarket parts wherever the maker offers one

Premium aftermarket defects

  • Premium aftermarket components are covered by the supplier's own warranty
  • Where the fault is a manufacturing defect, the return window is 14 days
  • Return shipping is for the customer's account

5. How to Reach Us

Pro Citroen Spares

Phone: 031 943 9999

Email: sales@sparesboyz.co.za

Address: 89 Chris Hani Road, Briardene, Durban North, 4051

Where we ship: Every province in South Africa, couriered from Durban

Right — let's find the part

Terms read and understood? Pick up the search from either end — by the car you drive, or by the component you need: